Category Archives: Customer Service and Your Brand

Customer Experience

Customer experience is the obligation of all marketers, and yet even though we believe we deliver on that promise our customers tell us otherwise. Knowing our consumer, knowing how they connect with our technologies, knowing their needs, and identifying those touch points is critical to delivering on that customer experience....

Customer Experience – CX – Prioritize

Experiential marketing or customer experience marketing are driving most activations today.  Opportunities exist for strong platforms built on delivering the customer experience that they are seeking leads to significant brand loyalty and significant brand conversions.  Customers are seeking innovative ways that connect with their desires, needs, wants, and heart strings...