Category Archives: Customer Service and Your Brand

Customer Comes First

In todays marketing the customer comes first in all the decisions we make… We need to know the customer intimately and we need to understand it is all about engaging that consumer each and every time we reach out to them with content and marketing that is beneficial to them,...

Managing the customer experience is critical to long term success.

Customer experience is a critical element in building a connection between them and your brand.   Many marketing departments now focus on customer experience as a critical part of their strategies to successfully bring consumers more closely to their brands.   Customer Experience: How To Manage What You Don’t Own...