Tag Archives: data

Understanding customer experience is job #1

Customer experience is the top job for marketers.  Understanding and developing the tools to measure the customer experience and consumer connection to the brand, company and products is critical to success.   CMO’s are being pushed to be more engaged in the overall measurement and analysis of customer experience and...
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Marketers lack funding, but build effective campaigns thru effective analytics and data

Lack Of Funds Stifles Marketing, New Models, Analytics Needed by Laurie Sullivan, Apr 29, 2013, 1:35 PM Four in 10 marketing executives feel unprepared to meet campaign objectives, citing a lack of funding and inefficient business practices as the main impediments to improved performance. The Accenture Interactive research, Turbulence for the...
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Breaking Down The Data Silos

Satisfying Rising Customer Expectations Requires Companies To Break Down The Silos That Hold Their Data CMO EXCLUSIVES | April 24, 2013 The need to break down silos in organisations dominated the first day at the Adobe Summit EMEA in London. ARTICLE HIGHLIGHTS: Companies don’t just need to break down the silos the...
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