Tag Archives: brand connection

A look at Goya Food’s entry into the social media marketplace.

How Social Media Is Feeding Goya’s Bottom Line CMO EXCLUSIVES | December 04, 2013 by Giselle Abramovich Senior & Strategic Editor CMO.com Go, Goya! Although the country’s largest Hispanic-owned food company became serious about social media relatively late in the game, it has managed a quick catch-up. ARTICLE HIGHLIGHTS: Since the company launched...
more

Today’s Brand – what is it?

Mr. Geyrhalter asks some very good questions regarding our use of the word brand.  Are we overusing the term, and diluting its value within our companies.   Has it lost its impact due to the broad reaching nature of how the word is used.   The Page Group feels that...
more

Is your customer number one?

PUTTING CUSTOMERS AT THE CENTER OF YOUR BUSINESS MODEL Transforming to a Customer Driven Company by NICHOLE KELLY · October 22, 2013 Companies are starting to recognize that customer experience is an important element for having a differentiated brand. Social media has forced companies to take customer experience seriously as customers have taken...
more

Do Mobile Ads Work?

The Top 7 Reasons Why Mobile Ads Don’t Work Dartmouth study sheds light on mobile vs. Web By Christopher Heine October 17, 2013, 2:38 PM EDT   Photo: Getty Images A Dartmouth researcher’s study sheds light on the mobile Web and app users who don’t click on ads. On a high level from the study, here...
more

How important is customer experience in your business?

Just How High Is The Price For Delivering A Poor Customer Experience? CMO EXCLUSIVES | September 17, 2013 by Michael Hinshaw Managing Director MCorp Consulting As executives, we all want to deliver the best experiences to our customers. While this is an intuitive response because we want customers to feel good about interacting...
more

Lasting Brand Connections

Brand Love for the Long Haul: Five Tips for Lasting Connections With Customers by Christina Papale  | August 6, 2013 The exhilarating rush of new love often feels like it will last forever. But anyone in a long-term relationship knows that love’s initial flames often die down, replaced by a more stable...
more